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For cleaning businesses, mobile technicians and service crews

Clients, tasks and documents for field service teams

Agree on what needs doing on site, give the team a clear assignment and review the result before settling with the client.

AI, telephony and payment providers have separate terms. There is no dedicated crew plan.

Start with Professional services. Counterparties and Documents are included; check staff permissions separately.

Available today through Professional services. Dedicated job orders, crew maps and route planning are not available yet.

  • Agreed work and price in a proposal
  • Task assignee, deadline and checklist
  • Documents and payment reconciliation

When common tools can support a first setup

A suitable starting point

  • The owner agrees on the scope and job price
  • A small team works from task checklists
  • A dispatcher checks addresses, access and timing

Requires dedicated industry tools

  • Automatic dispatch accounting for travel time
  • Crew maps, GPS and offline work
  • Job orders with labour allowances and material consumption
Discuss these requirements before moving your dispatch operation. →
Your data and pricesTest before migrationConnections vary by country and plan
site and scope
Request
crew assignment
Visit
checklist and result
Review
document and payment
Settlement

How your team works

Agree on the work

  • Client card and contacts
  • Services and reviewed proposal terms
  • Check company details before issuing the invoice
Where to start →

Assign the work

  • An assignee and deadline for a regular task
  • Preparation and completion checklists
  • Comments and result photos with the appropriate access
Where to start →

Keep working documents

  • Instructions and site access requirements
  • Your own files and document templates
  • Check staff access before sharing materials
Where to start →

Reconcile the job

  • Invoice for the agreed scope
  • Actual payment linked to its document
  • Outstanding amount checked separately from task completion
Where to start →

What you need to start

One familiar job

Choose a typical cleaning job or visit. List included work, exclusions and the approval process for extras.

An on-site contact

Confirm address, access time and contact. Keep only necessary work information with appropriate access.

Dispatcher and assignee

Choose who checks availability and accepts the report. Test task access on the employee’s device.

Documents and payment

Prepare company details and payment terms. Grant document and money permissions separately.

Your first workflow

  1. 1

    Confirm the site and scope

    Choose Professional services. Add the client and agree on the address, access, work and price; enter reviewed terms in a proposal.

  2. 2

    Prepare the assignment

    Manually create a task with an assignee, deadline, address, contact and checklist. The dispatcher checks the agreement and crew availability.

  3. 3

    Review completion and payment

    Review checklist items and the report. Prepare the customer document separately, record actual payment and reconcile it with the right invoice.

Try your own example

Product steps, not testimonials or promised results.

Check one site visit from agreement to settlement

Steps for your own test. There is no dedicated dispatch screen or automatic conversion from an inquiry to a job order.

  1. 1

    Owner: agreement

    Clarify the request and add the client and scope to a proposal. A person confirms the address and time.

    Clients and proposals →
  2. 2

    Dispatcher: task

    Create and assign a task manually, add a deadline and checklist. Check availability before confirming the visit.

    Tasks and checklists →
  3. 3

    Assignee: report

    Complete checklist items and attach relevant materials. The dispatcher reviews the result; the task does not issue an invoice.

    Task completion →
  4. 4

    Owner: settlement

    Review the document and record received payment separately. Compare the invoice remainder with the agreement.

    Your first service job →

Where it helps the owner

Post-refurbishment cleaning

Agree on rooms and included work. Approve extras with the client first, then manually update the assignment and documents.

A technician’s visit

Clarify the problem and access before travelling. Tasks hold assignments and reports; dedicated diagnostics, parts selection and warranty workflows are not included.

Several office sites

Use your own checklists and assign staff. Travel planning and overlap checks remain the dispatcher’s responsibility.

Example situations. Measure time and costs with your own operations.

Organise one job first

Organise one job first

An account subscription with limits for locations, devices, items, orders and languages. Equipment, acquiring and paid AI operations may cost extra.

Setup conditions

  • Counterparties and Documents are included extensions
  • Check staff permissions and account limits before adding the team
  • AI, communications and external payments have separate terms
  • Route planning and dedicated job orders are areas for development, not available features
All plans and the feature comparison → Discuss setup and costs →

What you can start for free

Companies and invoices and Documents are included without a separate extension fee. Start with a client card and scope of work; account limits and staff access need a separate check.

Prepare your first site visit

Start with Professional services. Counterparties and Documents are included; check staff permissions separately.

What to consider before you start

  • An address in a task does not create a service site record, route or crew time reservation.
  • Tasks require internet; completed visits do not automatically generate documents.
  • Dedicated labour allowances, warranty cases and job-order material consumption are not implemented.
  • A responsible user checks document forms, taxes and access permissions.

Test your workflow and required connections before migrating data.

Frequently asked questions

Which business type should I choose?

Choose Professional services for now. This page applies common tools to field work; a dedicated field service profile is not yet available in the app.

Does it dispatch visits automatically?

No. You can assign a task, but the dispatcher checks travel, crew composition and availability. A dedicated scheduling module requires development.

Can staff attach result photos?

Regular tasks support photos and comments. Check employee access and site connectivity; a photo does not replace the agreed customer acceptance process.

Does task completion consume materials?

No. Common inventory operations are separate. An automatic link to a field-service job order is not available.

What should I test before moving the team?

One inquiry, proposal, manually assigned task, report and invoice. Check that staff see the intended information and payment is linked to the correct document.

Details for every screen are in the help centre. Where to start →

Try one site visit with your team

Agree on scope, hand over a checklist and compare the result with the documents. Use that test to decide whether common tools fit your operation.

Start with Professional services. Counterparties and Documents are included; check staff permissions separately.