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What's new

Platform release notes with rollout dates: what appeared and what changed by month, with links to help articles

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What's new

This is where we write down what has appeared in the platform and when it became available. It is not a list of fixed bugs and not a roadmap — only what already works in your panel.

How to read this page#

  • One line is one capability. If there is no line, the change was technical and you will not notice it.
  • The bold text at the start of a line is the section of the panel the item belongs to: “POS and floor”, “Telephony and calls”, “Staff and HR” and so on.
  • The link at the end of a line leads to the help article that covers the same thing step by step. No link means there is no article on that topic yet — and that is visible too.
  • Newest first. Months run from new to old, and so do releases inside a month.
  • Capabilities do not arrive for everyone at once: some depend on your business type, the country of the location and the extensions you have switched on. If an item is listed but you cannot find it, check the App store and your Subscription.

Where the dates come from#

The release date is the day the change went to production and became available in the panel — not the day a developer wrote it. Those two days usually differ: a round of testing on the test stand happens in between.

Some older releases carry a “date from code” note next to the date. It means exactly what it says: no deployment record survived for that release (until the end of August 2026 the front-ends were shipped a different way, without run logs), so the date of the code change is used instead. The real deployment may have happened a day or two later. We would rather show the note than claim a precise date we cannot prove.

How to follow updates#

There is no dedicated “what's new in the platform” newsletter — we do not want to promise a channel that does not exist. For now:

  • Watch this page. It is updated together with releases; bookmark it.
  • The blog publishes detailed write-ups of the larger capabilities and company news. The blog has an RSS feed at /blog/rss.xml.
  • The AI assistant in the panel knows what the system can do right now: ask “can I…” and it answers from the current version rather than from this page.
  • Support can tell you whether a specific change has reached your account if an item from this page has not shown up for you.

October 2026#

  • “My website” widgets. When a “My website” widget is added to the sidebar (the “Add to sidebar” button on its card), its page no longer shows the “← All website widgets” link: “My website” already sits next to it in the menu, and the link only repeated it. When the widget page is opened from elsewhere — say, from the dashboard or from Requests — the link is still there. Remove the widget from the sidebar and it comes back at once, without a reload. Read more: My Website.
  • “My website” widgets. On a “My website” widget page, the “Add to sidebar” button now sits on the top frame of the settings block, on the right — just like on the Telephony tabs. It used to take a separate row above the form, and for a widget added to the sidebar that row often held nothing but this button; now the form starts right under the heading. The row above the block stays when it has something to show: the “← All website widgets” link, the location picker or the “Paid add-on” chip. Whether the widget is in the sidebar or not, the button stays in the same place, so clicking it doesn’t move it. Read more: My Website.
  • Telephony and calls. On a Telephony tab added to the sidebar, the “In the sidebar” button moved from the page header to the top frame of the panel — the same place it has on the tab inside the section. The header is shorter, and the button no longer changes place when the tab is opened as its own page. Read more: Telephony: your own PBX.

2 October 2026 (date from code) — Catalogue printing in your industry’s word, and the phone ping in the card#

  • Menu and catalogue. The 🖨 button above the catalogue — and the same button on a location card — are now labelled with your industry’s word: “Printable services list” for a salon, “Printable products list” for a shop, “Printable articles list” for a blog. Both used to say “Printable menu”, which is what cafés and restaurants still see. The button on the location card was also Russian-only whatever language you worked in; it is translated now, and a screen reader reads it out. Read more: Print Menu.
  • Telephony and calls. In the phone device card (Telephony → Extensions → click the equipment tag next to an employee) the ping to the device now sits right in the state line: “online · address · network · last seen · 📶 Ping 23 ms”. Before, the delay was only visible on the “Uptime” tab — the moment you opened connections, calls, the check or the settings you lost sight of it. The figure is shown at any link quality, and hovering gives the average delay over the last hour and the last 24 hours plus how many checks went unanswered. A switched-off device has no ping in the line: the PBX does not check it. Read more: Telephony: your own PBX.
  • Telephony and calls. On the PBX console (Telephony → Console) a phone named in a call row now shows the link quality of that very device: a signal-bars icon and the delay next to its name — “☎️ Yealink T31G 📶 23 ms”. The same goes for the device of whoever is talking, for every ringing phone in “who is being called”, and for the devices in the call card. Before, the row carried only the phone’s name and the delay had to be looked up in the employee’s tile or in the “Devices” block — elsewhere on the screen — so “bad audio: the employee’s phone or the provider’s line?” took a while to answer. The icon’s colour shows the worse of two things: the delay to the device and how this side of the conversation sounds (packet loss and jitter — measured on a dedicated PBX); the full figures are in the hover tooltip. Until the PBX has measured the link (the console was just opened, the firmware is old, the PBX runs on your own computer) there is no icon — the phone’s name stays as it was. Read more: Telephony: your own PBX.
  • Telephony and calls. The call-centre board (Telephony → Live board → Board, and its full-screen TV view) has a new “Calls now” block: every call in progress at the location as a list — who is calling, who they are talking to or whose phone is ringing, which queue or automation holds the call, how long the caller has waited and how long the call has lasted. Before, the board showed only figures, queues and agents, while the conversations themselves — including calls ringing straight on an employee’s phone without a queue — were visible only in the Console view. For a small location with a few phones that is the main thing on the screen. The “Open call” button on a row opens that call on the console — with its card and the supervisor actions. A screen opened with a TV link (no login) has no such block — it still shows only figures and the masked numbers of waiting callers. Read more: Telephony: your own PBX.
  • Telephony and calls. On the call-centre board (Telephony → Live board → Board, and its full-screen TV view) a call that is not in a queue — one distributed by a ring plan grid or a plain ring-group hunt, or ringing straight on an employee’s phone — now counts as waiting for an answer: it is listed under “Waiting for an answer” with the number, whose phones are ringing and how long the caller has waited, and it is included in the “Waiting” and “Longest wait” figures. Before, only queued calls got there, so a location without queues showed “Waiting 0” while employees’ phones were ringing. The location-wide “Waiting more than” and “Wait longer than” thresholds (if you switched them on) and a screen opened with a TV link now count the same way — there a waiting caller still shows only a masked number. Read more: Telephony: your own PBX.

1 October 2026 (date from code) — No more absences for tomorrow’s shifts; a routing rule with no condition no longer catches every call; “Check in” on a room booking really checks in#

  • Staff and HR. “Today” in timesheet sign-off now follows the location’s time zone. A shift without a clock-out lands in the “to resolve” list and gets the “Mark as absent” button only once its planned time is over — the same way plan vs fact counts hours as of today. Before, in the afternoon Moscow time the button reappeared on tomorrow’s shifts. You can still mark an absence for today (someone didn’t show up this morning). Read more: Staff & shifts.
  • Telephony and calls. Deleting a telephony provider that routing rules point at now tells you in advance what will happen to EACH rule: it keeps working without this provider, it is turned off, or it is turned off and left with no condition. Rules are still not deleted. A rule whose only condition was the deleted provider is marked “no condition”, and its switch will not turn it on: before, a single click was enough to make such a rule catch every call. Give it a new condition — a number, a provider, hours or a caller prefix — and turn it on, or delete the rule. Read more: Telephony: your own PBX.
  • Hotel. For a reservation that sits on a hotel room, the “Check in” button now really checks the guest in: it opens the same check-in window as the rooms board, with the guest’s name and phone taken from the reservation — afterwards the guest has an open folio, the room is occupied and the stay is in the guest registration log (in Russia — the migration register). Before, the button only changed the reservation status. In the hall panel at the till such a reservation also shows “Check in” instead of “Seat”, leading to the same window. Read more: Table Reservations, Hotel, Hall Panel.
  • Hotel. A hotel room is booked by nights only — now in the hall panel at the till as well: rooms and beds are no longer offered in the hourly reservation form or when moving a reservation. Read more: Table Reservations, Hall Panel, Hotel.
  • Hotel. A room means a room or a bed in a venue of type “Hotel”. In other venues a “Room” on the plan is an ordinary place (a meeting room, a private room): it is booked by the hour, and the hall monitor shows its “Waiter” row again. A hotel room has no such row, and no waiter is assigned to it. Read more: Floor Plan, Hall Panel.
  • Telephony and calls. Daily charges for the dedicated PBX are visible again — both in the server card and in Subscription. In Telephony → Server a running server has a collapsed “Daily charges” block: closed, it shows one line with the latest day; opened, the last 7 days for this location and a link to the full log. Subscription has a new “Dedicated PBX: daily charges” card: all locations over 31 days, the total and how much has already been deducted from the balance, and the status of each day. On 29–30 September the table was removed from the server card with the promise “the log is in Subscription”, which wasn’t there, so the charges were not visible anywhere. Read more: Telephony: your own PBX, Subscription.
  • Telephony and calls. The PBX board now shows EVERY phone a person has and the link quality to each one: a row per device with its own icon and delay (“📶 195 ms · ☎️ Yealink AX83H”). Previously there was a single summary icon — the worst device — so someone with a desk phone, a handset and an app could not tell which one was slow. A device that stopped answering the check shows a red ✕, one not checked yet shows a dash. Read more: Telephony: your own PBX.
  • Telephony and calls. On the PBX console (Telephony → Console) the “Your extension” field now lists the venue’s extensions: pick the phone the PBX will ring to connect you to a call. The list used to be empty — you could not switch phones, and anyone without an extension of their own was left with the “🎧 Listen”, “🗣 Whisper” and “👥 Join” buttons greyed out. Read more: Telephony: your own PBX.
  • Telephony and calls. The PBX console (Telephony → Console) now has a “Devices” block — every phone in the venue in one list, worst first: devices that stopped answering the link check, then the slow ones, then the good ones, and finally the ones not checked yet. Each chip shows the delay, the extension number and the device name (“📶 410 ms · 103 · ☎️ Fanvil X3S”), and the tooltip says whose device it is and gives the full figures. The same numbers are on the person’s tile, but there they answer “how is this person doing”, while the block answers “which device is bad right now” — previously you had to scan every tile to find out. Until the PBX has measured the link (console just opened, older firmware, your own PBX on your computer) the block is not shown. Read more: Telephony: your own PBX.

September 2026#

  • Finance and documents. The box for editing a document’s header and footer (“Documents” → a text file in page view → click the header or footer band) now closes with a ✕ in its top-right corner — the same place as in every other window of the panel. On a large screen there was no ✕ at all before: you could only close it with Esc, by clicking outside the box, or with the “Done” button at the bottom right, while on a phone the same editor opens as a sheet and did have one. Every previous way of closing still works, and nothing about the header or footer changes: edits still apply immediately and go into the document’s autosave. Read more: Documents.

29 September 2026 (date from code) — Telephony: address ranges, whose network got blocked and ping for every phone#

  • Telephony and calls. In the “Where from” tab of the extension settings, a collapsed “How to enter a range of addresses” help block now sits under the “Allowed addresses” field. Until now the hint just showed the example 203.0.113.0/24 and you had to already know what that notation meant and how to describe the whole office with it. The hint itself now says that 203.0.113.0/24 means every address from 203.0.113.0 to 203.0.113.255, and the help block walks through the mask: examples for 16, 256 and 65,536 addresses, the same notation for IPv6, and a warning that the mask counts from the network address — type 203.0.113.7/24 and it is saved as 203.0.113.0/24, allowing the whole subnet. It also says what is not possible: an arbitrary range such as “from 203.0.113.10 to 203.0.113.20” cannot be written in one line — enter those addresses one per line or take the whole subnet. If you do write a range with a dash, the answer now says exactly that — “a range ‘from address to address’ cannot be written like that” with a pointer to the help — instead of the former generic “not an address or subnet”. What is actually accepted has not changed: the address list works exactly as before. Read more: Telephony: your own PBX.
  • Telephony and calls. In the “Blocked addresses” block (“Telephony → Server”) every entry now says WHOSE network it is and which country it belongs to — “🇻🇳 Vietnam · VNPT-AS-VN” next to the reason; the range itself and the autonomous system number (“113.160.16.0/20 · AS45899”) are shown as a tooltip. Until now you only saw the bare address, and it was impossible to tell your own office from someone else’s scanner at a glance: “a home ISP next door” and “a foreign hosting provider” are different news, and the latter is usually left blocked. The PBX itself looks the address up in the same public network directory it already uses for the connection history — nothing leaves your browser. Note: this is the country the range is REGISTERED in, not where the person sits: with a VPN or hosting the two differ. If the lookup finds nothing, the line looks exactly as before. Read more: Telephony: your own PBX.
  • Telephony and calls. The signal-bars icon now shows next to EVERY phone the PBX measures ping to, not only the slow ones. Before, a phone with a good link had no icon — and looked exactly like a phone with no measurements at all. The delay figure next to the icon still appears only when the delay is noticeable; the full numbers are in the tooltip and the device card. Read more: Telephony: your own PBX.

28 September 2026 (date from code) — A phone’s settings now live in its own card#

  • Telephony and calls. The equipment card (Telephony → Extensions → the phone tag in the employee row) has a new “Settings” tab: server, port, transport, username and extension — exactly what you type into the phone itself, each value with a copy button. Until now those fields were shown ONCE, together with the password when credentials were issued, and afterwards “which server does this phone use” had to be pieced together from three different windows. The password is not there and cannot be: we store only its hash, and a lost one is reissued to the extension. Read more: Telephony: your own PBX.
  • Telephony and calls. The same tab shows what the PBX applies to this particular device: its own advanced SIP settings and the ones inherited from the station, each row labelled with where the value comes from (“this device” or “from the PBX”), with untouched ones summed up in a single line. It also names the transport the phone last connected with — UDP, TCP or TLS. The settings are still edited where they were edited before; this tab only shows them. Read more: Telephony: your own PBX.
  • POS and floor. The floor plan editor won’t let you place a table or a bed across a wall — in any venue, not just a hotel: an element cut by a wall or hanging half-way out of a room turns red and snaps back. Standing flush against a wall is still fine, and a room’s walls hold a bed just like the hall walls do. Read more: Floor Plan, Hotel.

26 September 2026 (date from code) — The call card shows how often that number has called; the menu board can show photos#

  • Telephony and calls. In the record card, on the “Metrics” tab, a “records: N” counter now sits next to the other party’s number — how many records with that number are in the database over all time. You can see at once whether this person is calling for the first time or has been in touch before, without copying the number into the search box. Only records you are allowed to see are counted; for a number that has called very often it shows “records: ≥100” — all of them turn up if you type the number into the list search. The other side of the call has no counter: that is your own line, and the number of records with it tells you nothing. Internal extensions and withheld numbers are not counted — records cannot be searched by those at all. Read more: Calls: recordings and speech analytics.
  • Marketing and newsletters. The menu board on an advertising screen can now show photos when its rows are picked by a RULE (“Where the items come from” → “By a rule”: category, badge, on sale). Until now photos were switched on by a tick next to each row, and a rule-driven board has no rows in the editor — the rule supplies them — so there was nothing to switch: such a board played as text and price only. The same block now holds a “Photos in the rows” toggle, and every supplied row inherits it. A new board built by the “Menu and prices” wizard from a rule gets photos straight away, exactly like a board whose items were picked by hand. Boards already playing on your screens do not change by themselves: they carry no answer and keep their look until you turn the toggle on. The “Price tags” layout never shows photos — it is a large price in a frame, meant to be read from a distance; photos belong to “List” and “Tiles”. An item with no photo in the catalogue stays a line of text. Read more: Advertising Monitor.
  • Platform. Time fields — the schedule of a card on an advertising screen, the opening hours of a location, moving a booking — now carry a small clock on the right: press it and the time can be PICKED from a list, the hour and the minute separately, instead of being typed. Until now the field only accepted the keyboard: the browser’s native field had a button with a list of its own, but our field (it shows time in the location’s format — 24-hour or AM/PM, not the browser’s) had lost that door. Minutes in the list run in even steps — fives — and where the field has a step of its own (bookings five minutes, a schedule window a quarter of an hour) they follow it; a current minute that is off the grid, 09:07 say, is still in the list and highlighted, so picking never rounds anything silently. Typing still works exactly as before — the list replaces nothing: digits in the hour and the minute, ↑/↓ to step, pasting a whole “18:30”. In AM/PM format the list also spells out the half of the day (“9 PM”), while the value handed over stays 24-hour as it always was: the new way of choosing changes no data. Read more: Advertising Monitor, Appointments.

25 September 2026 (date from code) — A request for workspace access reaches the owner in one click; Training now shows how to share the material#

  • Account and access. In the “Choose a workspace” window, a workspace an employee cannot open yet offers “Ask the owner”, which shows a ready-made request — and now “Send to the owner” sits next to it: the request goes to the owner as a direct message in the team chat, and the link then opens that very conversation. Until now you had to copy the text, walk over to “Team chat”, find the owner there and paste it. Copying and the door to the chat are still there: if the chat does not answer, the panel says so — “Couldn’t send” — and the old path is untouched. Access itself is still granted by the owner in “Staff”: the message changes nothing except that the owner learns about the request. Read more: Team chat and guests, Staff & shifts.
  • Help and training. While the training material has not been built yet, the Training section now spells out the whole path to the employee — “add materials” → “address the course to staff” → “assign to particular people if you need to” — and offers two doors to the first step: “Add documents” and “Take a ready-made base” from the catalog. Until now the screen only said “upload and process at least one document first” and never said where to upload it: the library lives in the knowledge base, whose card is off by default, so the section is not in the menu. In the course list, the line under the “Addressed to staff” switch now says who sees the course right now: “Every employee with a login sees it” or “Only you see it”. Nothing changed about the rules themselves: sharing training still means switching that toggle on, and source documents are still not shown to employees. Read more: Staff training, Knowledge Base.

24 September 2026 (date from code) — Shift swaps warn about a busy day up front; the “external SIP” chip opens the extension settings#

  • Staff and HR. The shift-swap card under “Staff” → “Requests” now warns you UP FRONT when the person taking the shift already has an overlapping shift of their own that day: “Approval will not go through: the new person already has a shift that day — 14:00–22:00.” Previously you only found out after pressing “Approve”: the swap was not applied and the request went back to its author as “needs changes”, leaving you to work out why something you approved ended up there. The same warning appears in the “Swaps” panel for requests waiting for your decision. It is a hint, not a ban: the decision buttons stay where they are, so you can move the clashing shift in the schedule first and approve the swap afterwards. An overlap means the planned hours cross on the same day; back-to-back shifts (“08:00–16:00” and “16:00–24:00”) raise no warning. Read more: Staff & shifts.
  • Staff and HR. In the employee cabinet (“Mine” → “Shift swaps”) a colleague’s offer and an open shift now say right away whether that day is already taken: “You already have a shift that day — 19:00–23:00.” If the hours cross your own shift, the line says plainly that you can’t take this one — until now you found that out only after pressing “Accept” or “Take the shift”, from the server’s refusal. The same line sits next to “Accept” in the “Swaps” panel. It is a hint, not a ban: if a second shift that day is deliberate, the buttons stay where they are. Back-to-back shifts (“08:00–16:00” and “16:00–24:00”) count as no overlap — but you still learn that the day is already taken. Read more: Staff & shifts.
  • Staff and HR. In “Mine” → “My details” an employee can now describe their identity document in the same detail as the manager does in the HR file: pick the document TYPE — passport, ID card, residence permit, work permit or other — and fill in the number, issuing authority, issue date and “valid until”. There used to be a single field, the number, and the type was always assumed to be a passport: someone carrying an ID card submitted it as a “passport”, and once approved it took the place of the real passport in the HR file, while the expiry date had nowhere to go — so no document-renewal reminder was ever raised. The default type is still passport, so the familiar “type the number and send it” works as before; if the dates are filled in but the number is not, the form asks for the number instead of dropping what you typed. Read more: Staff & shifts.
  • Telephony and calls. The “external SIP” chip in the row of an employee with a duplicated number opens the regular “Extension settings” window right on the “Provider” tab — just as clicking the number and name opens it on “Number and name”. The provider credentials and the registration status history are behind the “Open provider details” button on that tab. Read more: Telephony: your own PBX.

23 September 2026 (date from code) — A shift clashing with someone's availability shows up at once, not at publish time#

  • Staff and HR. When you add a shift under “Staff” → “Shifts”, the shift window now tells you right away if the day or the hours clash with what the person declared in the “My availability” block of their own cabinet: “the employee does not work that day” or “outside the declared availability” — along with their declared hours (09:00–14:00, say) and their note for that date, if they left one. Previously this only surfaced when you published the schedule, with the whole week already filled in, so the fixing happened after the fact. The warning forbids nothing: you can save the shift as it is, because you may well have agreed with the person separately. If nobody filled anything in, there are no warnings: empty availability still means “available at any time”. Read more: Staff & shifts.
  • Staff and HR. In the employee cabinet (“Mine” → “My details”), the contact phone and the emergency contact number are now entered as phone numbers: the country code on the left (pick it from a searchable list of every country or type it in), the number on the right, grouped into the digit blocks you are used to. The number is stored in international form, so it can be dialled from another country too. The familiar “8 990 …” form still means the same number — the field understands it, as well as a “+7 990 …” pasted from contacts. Numbers saved earlier as plain text are shown as numbers of your country, and if you do not touch them they are saved exactly as they were written. Read more: Staff & shifts.

22 September 2026 (date from code) — You can see whether an inherited number's channel is alive; a document clause tied to one answer; hold music can be heard before you pick it#

  • Telephony and calls. In the extensions list, a row with an INHERITED number (the phone lives at the telecom operator, not with us) now shows a connection dot in the “Channels and SIP” column: green — the trunk used to reach that person is registered with the provider; grey — there is no registration, or the PBX has not reported one yet; a “stop” square — the trunk was turned off by the owner. Hover the dot to read which trunk it is, what is going on with it and when that was observed. Previously such a row showed its connection state nowhere — it has no “online/offline”, because the phone does not register with us — and a dead trunk looked exactly like a live one. Softphones and duplicated numbers did not get an extra dot: their connection is already shown by the dot at the left of the same row. Read more: Telephony: your own PBX.
  • Finance and documents. A clause in a document template can now be switched on by ONE PARTICULAR answer to a questionnaire question, and the editor finally spells out how that is written. Select a paragraph, press “⑂ Optional section” — a choice question lists every answer (“Cash”, “Bank transfer”), and each button shows the ready-made tag that goes into the body: {{#if payment=cash}} … {{/if}}. The “plus an ‘otherwise’ branch” checkbox adds the second half — the text for the other answers. Before, the button only knew “the question got any answer at all”, and nothing in the interface said how to write “if the answer is this one”. Read more: Documents.
  • Telephony and calls. Hold music can now be listened to without changing anything. Next to the tune list — in the “Default hold music” block above the numbers, in a number’s row, in the provider form, in the ring-group editor and in the employee hold-music window — there is a new “♪ Listen & choose” button. It opens a window with every tune at once: each has its own ▶, the first row is “Inherit” with whatever plays when you pick nothing, then your own tunes and the catalogue. Only the “Choose” button changes the setting; while you are just listening, callers keep hearing the previous tune. Before, only the tune ALREADY selected could be played: comparing two tracks meant assigning first one and then the other — and both reached the PBX on the way — and while “Inherit” was set there was nothing to listen to at all. Read more: Telephony: your own PBX.
  • Telephony and calls. You no longer have to reach the phone first to check it: the device card (click the equipment tag in the extension row) now has a “Call this phone” button on the “Check” tab. The PBX rings that phone itself, shows “Line check” on its screen and, once you pick up, tells you that you may speak and plays your own voice back. The measured numbers land in the same list as a hand-dialled *43. Why, if *43 already existed: it checks the road FROM the phone, while a call from the PBX checks the road TO the phone — that is, the most common complaint “the dot is green but incoming calls do not ring”. You still pick up the handset yourself; if the extension has several devices, one of them rings, and an inherited carrier number has no button. The button is only shown when your PBX can place such a call — otherwise the old *43 is there. Read more: SIP Phone Setup.
  • Telephony and calls. Every setting in the “Advanced SIP settings” window now has a “More about this setting” disclosure (“Calls” → “Settings” → the PBX block, and the same button in an extension row). It holds three parts: “When you need it” — whether you should touch it at all; “What changes” — what happens if you turn it on or off and what it costs you (“call recording and live prompts disappear: the PBX no longer hears that audio”); “How to check” — what to press or dial to see the result with your own eyes (“dial *43 from the phone — the echo test must play your voice back”, “press Call this phone — it must ring”, “open PBX connection history”). Before, a setting had only a title and sometimes a single line of hint — and 18 settings out of 30 did not even have that — so working out whether you needed the setting, and what to check afterwards, meant reading SIP manuals. The explanations are collapsed, so the list of settings did not get any longer. Read more: Telephony: your own PBX.
  • CRM and counterparties. A task's due date in a client record no longer has to be picked in the calendar. Write it inside the task text — “call back tomorrow”, “invoice by 25.12”, “on Friday”, “in 3 days”, “December 25” — and the Activity tab shows a “Set due date 25/12/2026” button next to the field. Press it and the date lands in the field and is saved with the task; ignore it and nothing changes. The hint only fills an EMPTY field: a date you picked yourself is never overwritten, and text without a date gets no button. Previously the due date could only be set in the calendar, even though the task itself almost always spells it out. Read more: Clients (CRM).

21 September 2026 (date from code) — Change a free table's waiter with a single tap on the badge, a collapsible order total in checkout#

  • POS and floor. On the floor plan in the POS Hall panel you can now change or clear the waiter of a free table: tap the waiter's circle on the table and the table card opens with the list of waiters already expanded, with a “Start order” button next to it. Before, the card opened only for an occupied or reserved table, and tapping a free table handed it straight to the till, so a waiter once assigned could not be changed. Tapping the table itself works as before: a free table goes to the till with a single tap. Read more: Hall Panel.
  • Website and storefront. In the storefront checkout the lines that make up the total — subtotal, taxes, tip, delivery, discounts — are now folded under the “Total” row, so the bottom panel with the “Place order” button no longer takes a third of the screen while you fill in the form. Tap “Total” to expand or collapse the breakdown; once you scroll the form to the bottom it expands on its own. The total itself and the buttons stay in view at all times.

19 September 2026 (date from code) — The phone uptime chart — for any period you like#

  • Telephony and calls. The phone uptime chart (device card → “Uptime”) is no longer limited to a day, a week or a month: move the window earlier and later, zoom out, jump back to now, type an exact “from… to…” — or simply drag across the bar to look at a piece of it up close. The period on screen is spelled out under the list, so yesterday's outage no longer looks like today's. Read more: Telephony: your own PBX.
  • Platform. The sidebar now has a search bar you can show or hide: click the magnifier in its header and start typing a section name — sections in collapsed groups and in your own folders are found too, with a hint showing where they live. The arrow keys and Enter open a section from the keyboard, clicking the magnifier again hides the bar, and your choice is remembered on this device.
  • Website and storefront. When booking a table from the storefront, the guest now sets the booking the same way you do in the Hall panel: the fields come in the same order — date and time first, then duration and party size — and the sheet opens at the next full hour, which late in the evening means tomorrow. A time that has already passed is not accepted and the sheet says so under the field, so a request for last night can no longer reach you. Read more: Table Reservations.
  • Website and storefront. The bottom panel with the “Place order” button on the storefront no longer covers half the screen: the promo code and gift card fields and the display currency picker have moved into the form itself, just below the order notes, leaving only the total and the buttons at the bottom. When the total has many lines, the panel scrolls instead of growing.
  • POS and floor. The Hall panel on the POS no longer closes when you reload the page: F5 keeps you in the panel instead of taking you back to the till. The browser's Back button closes the panel and returns you to the till, and from the till it opens the panel again — seat a guest, take the order and get back to the floor with one click. You can bookmark the till with the panel open: the panel opens if the staff member at the till can see the Hall button. Read more: Hall Panel.
  • Delivery and pickup. The “Pick point on map” map in the storefront's delivery checkout now opens on your venue instead of a map of the whole world: a guest without geolocation and without a typed address immediately sees the streets around you and a marker for your venue to find their home from. If the venue point was not set in the delivery settings, the coordinates from the location card are used, and if those are missing too, its address.

17 September 2026 (date from code) — Reservations at a glance, delivery zones without leaving the page#

  • POS and floor. Reservations in the Floor plan window are grouped by day: every day has its own header with a count of bookings and guests, times line up in their own column, and each row now has a single bright button — the next step for that booking (“confirm”, then “seat”, then “complete”). Read more: Table Reservations, Floor Plan.
  • Delivery and pickup. Delivery zones on the map are now visible and editable right where you set the delivery fee and the radius — in the website settings and in the online-order hub. The block says how many zones are set and what they are called, and the button opens the very same map as the Courier screen, so there is no third section to go to for polygons. Read more: Own delivery, Orders.
  • POS and floor. Guests who book a table now get emails that talk about a table booking instead of “You are booked”: right after booking — “Table booking request received” with a note that the booking is awaiting your confirmation, and once you confirm it — “Table booking confirmed”. The emails now show the party size and the table. Read more: Table Reservations.
  • POS and floor. A reservation can now be edited right at the POS, in the Hall panel: the Edit button on a reservation moves the date and time, makes the reservation longer or shorter, and changes the party size, table, name, phone and comment. Each reservation row now shows the window the table is held for the guest — for example “11:00–13:00”. A table that is already taken at the new time cannot be saved. Read more: Hall Panel, Table Reservations.
  • POS and floor. A reservation can now release itself when the guest does not turn up: in the POS Hall panel, on the “Reservations” tab, the “⏱ Auto no-show” button switches the rule on and sets how long to wait after the reservation starts (15 minutes by default). While the clock runs it is shown right in the row; when the time is up the reservation goes to “no-show”, the table is free again and the POS says which table it was. The rule is off by default — running late is not the same as not coming — and a reservation with a paid deposit is never released automatically: a member of staff closes it, because the status decides what happens to the guest’s money. Read more: Hall Panel, Table Reservations.
  • Delivery and pickup. A courier's route now takes a single pick. On the Couriers screen, in the route panel above the map, there is a new “🛵 Courier route…” list: choose a courier and every order they have taken lines up into one trip, calculated from where that courier is right now. No more ticking orders one by one with “Include in route” — and you can still add another order to the built route with the same checkbox. Read more: Own delivery.
  • Website and storefront. When booking a table from the storefront, the guest now picks how long the booking lasts — 1, 1.5, 2, 3 or 4 hours, 2 hours by default — instead of typing a second clock time: the same list you use to edit a reservation in the Hall panel. Below the list the sheet says until when the table is held, for example “Until 21:00”, and a booking that runs past midnight is worked out for you. Read more: Table Reservations.
  • Requests. The “Requests” menu item now shows an orange badge with a number — how many requests arrived since your last visit to the section, across all your locations at once. No more checking “just in case”: open the section and the badge clears, and the section opens on the location where something is new. Read more: "Requests: a single inbox".
  • POS and floor. The hall floor plan now shows who serves each table: the waiter is a clear circle in their colour with their initials at the table's corner, and hovering over it (a tap on a tablet) shows their name. This works on the “Now” and “Scheme” tabs of the Hall panel, in the POS table picker and on the hall monitor. Read more: Hall Panel.

10 September 2026 — HR records, fixed assets and ring groups#

  • Staff and HR. HR records for a small team: an employee has a manager, requests go for approval, people edit their own card, and HR events are dated — on termination access is revoked reliably. Read more: Staff & shifts.
  • Staff and HR. Leave is calculated by the rules of the country (Georgia, Russia, Turkey, Albania, Kazakhstan): the balance, a ledger of movements and the entitlement ladder by length of service — with no spreadsheet. Read more: Staff & shifts.
  • Staff and HR. An employee confirms their own timesheet, orders certificates themselves and signs documents with a code from an e-mail — no walking to the manager. Read more: Staff & shifts, Documents.
  • Staff and HR. No-shows, sick leave and unpaid leave are now first-class entities: they are deducted in payroll and included in the accounting export. Read more: Staff & shifts, 1C:Accounting.
  • Finance and documents. A new “Assets” section: a register of fixed assets and equipment with accounting and tax depreciation, repairs and upgrades, a statement and QR labels. Read more: Finance, Hardware: what connects.
  • Telephony and calls. Ring groups became extensions: a group has its own number, a second-by-second ring plan, personal hours for members, hold music and “music instead of ringback”. Read more: Telephony: your own PBX.
  • Telephony and calls. Line quality can be checked from the phone itself — the service number *43; the result lands in the call log, and the PBX log shows the routing trace of a call. Read more: Telephony: your own PBX, SIP Phone Setup.
  • Chat and messengers. @-mentions in the composer, announcements with read confirmation, a pinned-message bar and quiet hours driven by the shift schedule. Read more: Chat with Guests.

4 September 2026 — The partner cabinet, “Open now” widgets and ready-made call analyses#

  • Partner programme. The partner programme now has a cabinet: a partner signs up on their own, manages their clients, invoices them and sees the settlement with the platform. Read more: Partner program.
  • Partner programme. A partner network: a partner can have sub-partners, the mark-up is calculated from the difference in rates, and sub-partners get invoiced. Read more: Partner program.
  • “My website” widgets. The “Open now” status on an external site follows the location's schedule; links and QR codes for an action — order, booking, call — arrived, along with an 18+ age gate. Read more: My Website, Multibutton.
  • “My website” widgets. The site can show a popup with the nearest free booking slots and a progress bar saying how much is left until free delivery. Read more: Appointments, My Website.
  • “My website” widgets. A quiz on your site can score the answers, branch to different outcomes and act as a calculator — the visitor gets an answer, not just “thank you”. Read more: My Website, Attention.
  • Telephony and calls. “Ready-made analyses” — a small set of industry conversation reviews that work without any setup; next to it there is now a control for analysis quality. Read more: Telephony: your own PBX.
  • Telephony and calls. The call recordings list scrolls infinitely, a column filter is entered right in that column's header menu, and the list holds video as well as audio. Read more: Telephony: your own PBX.
  • Website and storefront. Every legal document on the site now has a help note: whether it is mandatory in your country, what it contains and what you risk without it. Read more: Website legal documents.

August 2026#

31 August 2026 — A knowledge base built from websites, and an assistant that knows your till#

  • AI assistants. The knowledge base ingests a whole website: folders mirror the URL structure, the queue comes from the sitemap, a crawl can be stopped halfway, and auto-refresh can be switched on. Read more: Knowledge Base.
  • AI assistants. The open knowledge-base document is now in the page URL — you can send a colleague a link to the exact article. Read more: Knowledge Base.
  • AI assistants. The assistant answers with action links: a click opens the right section, tab or the exact setting instead of leaving you to find it. Read more: Help Center.
  • AI assistants. The assistant knows specific till models and sees the hardware at your workstation: “the till says SEND GRA SEVER” now gets an answer instead of advice to call a service centre. Read more: Hardware: what connects, Cenaly Hardware Bridge.
  • Hardware. “Receipt not printed” now comes with a reason and next steps instead of the raw text from the till driver. Read more: Fiscalization, Cenaly Hardware Bridge.
  • Hardware. Discovered hardware can be disabled and deleted — and the deletion sticks: the device doesn't come back on the next scan. Read more: Hardware: what connects.
  • Marketing and newsletters. Promo codes with validity dates: the table shows active, expired and upcoming codes separately, with no manual date checking. Read more: Commerce, Loyalty Program and Coupons.
  • Menu and catalogue. AI autofill for a product card now works in the Russian environment too, on the models and search available from Russia. Read more: Product Features, AI Catalog Import.

28 August 2026 — Your own PBX for real, and guests inside the team chat#

  • Telephony and calls. Your own PBX: call recording really records, inbound routing rules really execute, and an inbound line can be set up and tested right in its card. Read more: Telephony: your own PBX, Connecting a provider number to the PBX.
  • Telephony and calls. Outbound calls: a line of their own for each employee, line-selection rules by number pattern, and dialling either through the carrier trunk or with the device's own SIP account. Read more: Telephony: your own PBX, SIP Phone Setup.
  • Telephony and calls. SIP over TLS on the dedicated machine and an external reachability probe: “the machine is configured” no longer means “calls actually reach it”. Read more: Telephony: your own PBX.
  • Telephony and calls. A daily minute cap, an alert on abnormal traffic and a real retention period for recordings — the phone bill finally has a brake. Read more: Telephony: your own PBX.
  • Chat and messengers. Guest chat moved into the team chat: guests, the AI secretary and digital workers now live in the same feed as the team, and messages can be reacted to with emoji. Read more: Chat with Guests.
  • CRM and counterparties. Global search on Ctrl/Cmd+K, a “My day” screen, bulk actions on cards, CSV export and duplicate detection. Read more: Clients (CRM).
  • POS and floor. A floor monitor — a full-screen table plan for a TV or tablet, with panning and zoom to cursor. Read more: Floor Plan, Hall Panel.
  • Platform. The open tab of a section now lives in the page URL across 23 sections: refresh, the browser Back button and a link to a colleague finally work as expected. Read more: Account and location settings.
  • CRM and counterparties. An invoice can be paid by link: it gets its own page showing the outstanding amount, the e-mail carries a “Pay” button, and the incoming payment is allocated automatically. Read more: Clients (CRM), Payments.
  • CRM and counterparties. Recurring invoices: a “Repeat…” control in the document card and a dedicated register tab — subscription invoices go out without manual work. Read more: Clients (CRM), Documents.
  • POS and floor. The till learned gift cards and “on account” payment: a certificate can be sold and accepted as a tender, and the debt is settled within a per-location limit. Read more: POS, Loyalty Program and Coupons, Corporate Accounts.
  • Delivery and pickup. Courier services on demand: the delivery price is shown to the guest at checkout, a courier can be called with a button, or automatically when the order is accepted. Read more: Own delivery.
  • Staff and HR. Payroll is calculated by the rules of the country: packages for Russia, Turkey and Kazakhstan with their taxes and contributions, and one payslip format for every country. Read more: Staff & shifts.
  • Marketing and newsletters. An “Audience” section: guests with tags and segments, CSV export, and the same segment as the recipient filter for a newsletter. Read more: Customers, Email campaigns.
  • Marketing and newsletters. Double opt-in, a preference centre for the subscriber, and ready-made letter sequences you switch on with a toggle. Read more: Email campaigns, On-Site Engagement Campaigns.
  • Finance and documents. Files can be attached to a document, its PDF can be sent by e-mail or into a chat, and the covering letter is composed in the recipient's language. Read more: Documents.

18 August 2026 (date from code) — Missed-call rescue, loyalty points, guest Wi-Fi and till video control#

  • Telephony and calls. A “Call back” tab — a missed-call rescue queue: the system spots the missed call, queues the number and sends an e-mail so the guest doesn't go to a competitor. Read more: Telephony: your own PBX.
  • Telephony and calls. A “phone in money” summary on the dashboard and a “call → order or booking” trace: you see what the phone earned, not just how many calls there were. Read more: Telephony: your own PBX, Analytics and Reports.
  • Marketing and newsletters. A points loyalty programme: points accrue at guest checkout, there is a till panel for accrual and redemption, and the guest sees the balance in their account. Read more: Loyalty Program and Coupons.
  • Marketing and newsletters. Guest Wi-Fi: a splash page with sign-in, support for MikroTik and UniFi, and the guest's contact details land in the customer directory. Read more: Customers.
  • Hardware. Video control over the till area: a camera is attached to a location in “Hardware”, and every risky operation gets a video clip with a configurable retention period. Read more: Loss Control and Cash Risks, Hardware: what connects.
  • Marketing and newsletters. Reputation: “Platforms” and “External reviews” tabs, monitoring of reviews on external sites, and AI-drafted replies you only need to check. Read more: Guest Reviews and Reputation.
  • POS and floor. POS: per-guest items on the ticket, a “split by guest” bill and the guest number on the kitchen screen. Read more: POS, Kitchen (KDS).
  • Platform. Migrating a venue from GloriaFood — bringing the storefront styling across, not just the menu. Read more: Switch to us.

11 August 2026 (date from code) — A panel that fits your work, mailboxes and the text editor#

  • Account and access. The sidebar can be tailored to you: hide the items you don't need, reorder the rest and switch on a ready-made panel profile for your kind of work. Read more: Account and location settings.
  • Mail. A mailbox on your own domain arrived — shared across all locations, with a signature, an auto-reply and message flags.
  • Website and storefront. The text editor: a slash menu instead of a button bar, tables of any size, callouts, markdown paste from the clipboard, a media library and draft auto-save. Read more: Articles & Pages (CMS).
  • AI assistants. AI in the editor writes the alt text for an image, translates the selected fragment and changes the tone of a passage without rewriting the whole article. Read more: Articles & Pages (CMS).
  • Menu and catalogue. Product collections: collection axes, collection shelves on site pages, and the open collection in the URL — the link can be sent to a customer. Read more: Product Collections.
  • Website and storefront. A gallery of store themes: try a theme on the live site first and apply it only after you like it. Read more: Venue Website Builder, Online Store.
  • Stock and purchasing. Stock-taking right inside “Menu”: a recount mode and filters by item kind, so you don't have to hunt for products across sections. Read more: Inventory.

4 August 2026 (date from code) — Newsletters, “My website” and hardware without driver hunting#

  • “My website” widgets. A new “My website” section: every widget for an external site lives in one place, and each has its own gear that opens exactly that widget's settings. Read more: My Website.
  • Marketing and newsletters. E-mail newsletters: campaigns to your own subscriber list, open statistics and one-click unsubscribe straight from the letter. Read more: Email campaigns.
  • “My website” widgets. A form builder: assemble the fields, put the form on your site, and answers land in the panel under “Leads”. Read more: My Website, Commerce.
  • Hardware. The bridge installs the vendor drivers for ATOL and SHTRIH-M tills itself and recognises connected hardware over USB — no more hunting for drivers on vendor sites. Read more: Cenaly Hardware Bridge, Hardware: what connects.
  • Online booking. Online booking: staff schedules, location opening hours, buffers between services, guest-initiated rescheduling and an “Add to calendar” button. Read more: Appointments.
  • Website and storefront. Website pages are assembled from sections that can be hidden or reordered, and the important pages can be pinned to the site's main menu. Read more: Articles & Pages (CMS).
  • Website and storefront. Legal documents for the site are available in all 45 interface languages, with a live cookie declaration that updates from the scan results. Read more: Website legal documents, Cookies & Consent (CMP).
  • Marketing and newsletters. Your own Google Tag Manager container is connected with a single field in the tracking codes and honours the visitor's choice in the consent banner. Read more: Analytics and Reports, Cookies & Consent (CMP).

July 2026#

28 July 2026 (date from code) — Guest chat, knowledge base and a faster catalogue#

  • Chat and messengers. Guest chat got a real operator inbox: private notes, labels, snooze, priorities, ban, and AI suggestions right inside the conversation. Read more: Chat with Guests.
  • Chat and messengers. New chat channels: e-mail, Facebook, Instagram and a public API — every conversation in one inbox. Read more: Chat with Guests, WhatsApp Integration.
  • Chat and messengers. Chat can now work on its own: event-driven automation rules, reply macros, auto-tagging, and escalation when a guest has been waiting too long. Read more: Chat with Guests.
  • AI assistants. A new “Knowledge base” section: your own documents, search across them and questions; a whole website can be loaded — the crawler walks the pages for you. Read more: Knowledge Base.
  • AI assistants. The chat bot and the phone bot search products and dishes by meaning: a guest asks for “something not spicy” and the bot answers from your catalogue. Read more: Chat with Guests, Knowledge Base.
  • Website and storefront. The catalogue moved onto a database index: the storefront opens faster and products load as you scroll instead of waiting for the whole page. Read more: Product Collections, Online Store.
  • Platform. Migrating a store from another platform is now visible in the “Migration” section: what has moved, what is in progress and where it got stuck. Read more: Switch to us, AI Catalog Import.

21 July 2026 (date from code) — Store front and the on-site designer#

  • Website and storefront. A new “Store studio” section — a single hub where the storefront, pages and styling are configured. Read more: Online Store, Articles & Pages (CMS).
  • Website and storefront. The product page now works like in big stores: two columns, photo swatches for options, accordions for description and delivery, and a sticky buy button. Read more: Product Features, Online Store.
  • Website and storefront. Product and collection URLs now look familiar to shoppers: /products/<product> and /collections/<collection>. Read more: Online Store, SEO & Storefront Promotion.
  • Website and storefront. Product reviews now show customer photos, and long lists are paginated. Read more: Guest Reviews and Reputation.
  • Website and storefront. The on-site designer: the panel docks to the screen edge and auto-hides, there is a phone/browser preview, and the “Properties” button takes you from a picked element straight to its settings. Read more: Venue Website Builder, Articles & Pages (CMS).
  • Menu and catalogue. Menu printing: ready-made design presets, a price-list mode, three-column layout, a QR code and category selection. Read more: Print Menu.
  • Stock and purchasing. Purchasing: supplier price history, partial goods receipt, matching a photo of the delivery note against the order, and purchase cost per product. Read more: Inventory, Clients (CRM).
  • Menu and catalogue. A guest can filter the menu by allergens on the storefront and save a diet profile — the filter is reapplied on the next visit. Read more: Allergens and Nutrients.
  • How to get help — the AI assistant, this help centre and live support
  • FAQ — short answers about plans, countries, devices and data
  • App store — where to switch on the capabilities you do not have yet
  • Subscription and plans — what is included in your plan
  • First day — launch checklists by business type
  • Troubleshooting — if something behaves oddly after an update
  • Glossary — what the words in the panel and in these notes mean
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