Payments — Online Payments and Integrations

Overview

Meni supports many payment methods tailored to the requirements of different countries and markets.

Supported payment methods

Local payment systems

Connecting Stripe

Step 1. Create a Stripe account

1. Go to stripe.com and sign up
2. Verify your business information
3. Get your API keys

Step 2. Connect to Meni

1. In the admin panel → Settings → Payments
2. Select Stripe
3. Click Connect Stripe — you will be redirected to Stripe
4. Log in and confirm the connection
5. Done — guests can pay for orders online

What's supported via Stripe

• Bank cards (Visa, Mastercard, AmEx)
• Apple Pay
• Google Pay
• iDEAL (Netherlands)
• SEPA Direct Debit (Europe)
• Bancontact (Belgium)
• Przelewy24 (Poland)
• and other local methods

Pay on delivery

If online payment is not connected or the guest prefers to pay on site:

1. In Settings → Payments → enable Pay on delivery
2. The guest selects this method at checkout
3. Payment is made in cash or by card upon receiving the order

Online tips

Guests can leave tips during online payment:

1. In Settings → Tips
2. Enable online tips
3. Configure options: 5%, 10%, 15%, 20%, custom amount
4. Tips are added to the payment total

Security

• All payment data is processed via Stripe (PCI DSS Level 1)
• Meni does not store bank card data
• The connection is protected with SSL/TLS encryption
• Compliance with GDPR and local regulations

Fiscalization

For countries with mandatory fiscalization, Meni generates data to be sent to tax authorities:

Payment reports

In the Analytics section, you have access to:

• Total revenue for the period
• Breakdown by payment methods
• Average check
• Tip statistics
• Export to Excel/CSV for accounting

8. Multi-currency

Setup

1. Location settings → Currency → select the primary currency
2. Add additional currencies for display

Supported currencies

GEL (₾), USD ($), EUR (€), GBP (£), TRY (₺), RUB (₽), UAH (₴), KZT (₸), AED (د.إ), ILS (₪), PLN (zł), CZK (Kč), and others — 50+ currencies.

How it works

• Prices are stored in the venue's primary currency
• Exchange rates update automatically (daily)
• The guest sees prices in the currency of their choice
• Payment is processed in the currency of the connected payment system
• Different locations in a chain can use different currencies

9. Split Bill

Guests at the same table can split the payment:

• Equally: total amount ÷ number of guests
• By items: each person marks their dishes
• Custom: each person enters their amount

Each guest pays their part via phone. The order is closed when all parts are paid.

10. Fiscal printers and receipts

Supported hardware

Connection

1. Settings → Hardware → + Add printer
2. Select the connection type: USB, Wi-Fi, Bluetooth, cloud
3. Specify the IP address or MAC address
4. Print a test receipt

Receipt templates

• Customizable template: logo, QR code, thank-you text
• Auto-print when an order is created / closed
• Separate kitchen receipt (without prices)

Fiscalization by country

11. Refunds and disputes

Full refund

Manager → Orders → select an order → Refund → confirm. Funds are returned to the card (1–5 business days).

Partial refund

Select specific items to refund — only the cost of the selected dishes is returned.

Reporting

All refunds are recorded in analytics → Refunds section — reasons, amounts, frequency.