Voice Input — Voice Control

Overview

Voice input allows staff to control the Meni system using voice commands — add items, change prices, manage orders, and perform other operations without using the keyboard.

When voice input is especially useful

Capabilities

What you can do by voice

• Order management — "Confirm order 15", "Cancel order 23", "Order ready, table 7"
• Menu editing — "Price of Margherita — 18 lari", "Remove Caesar from the stop list"
• Create and delete — "Add dish Cappuccino for 5 to Drinks", "Delete lemonade", "Create category Desserts"
• Stop list management — "Add tiramisu to the stop list", "Mojito is out"
• Translation checks — "Check translations", "Add missing translations"
• Marketing trackers — "Set Google Analytics UA-12345", "Facebook Pixel 111222333"
• Navigation — "Open orders", "Show today's analytics"
• Search — "Find all items with cheese", "Show orders for table 12"

Supported recognition languages

Voice input works in all languages supported by the platform (27 languages). The system automatically detects the spoken language or uses the interface language.

Available voice commands

The voice assistant supports 24 command types, grouped by category. Commands can be spoken in any language — the system recognizes the intent and performs the action.

Menu management

Creating and deleting menu items

Stop list and visibility management

Orders

Location settings

How confirmation works

Commands are divided into two types:

• Auto-execution — navigation and opening cards (no confirmation)
• With confirmation — all actions that change data

For commands that require confirmation, the voice assistant will show exactly what will be changed and will prompt you to confirm or cancel the action.

Waiter voice assistant

How it works

1. The waiter enables Voice Assistant mode in the app
2. Approaches the table and speaks the order: "Table 5 — two khachapuri, one khinkali, lemonade"
3. The system recognizes speech and reads out a confirmation: "Order accepted: two Adjarian khachapuri, one khinkali, homemade lemonade. Table 5. Total — 48 lari. Send?"
4. The waiter confirms: "Yes, send"
5. When the dish is ready, the waiter receives a voice notification: "Order 42, table 5 — khinkali are ready"

Voice notifications from the kitchen

• 🔊 In an earpiece — a voice message with the table number and dish name
• 📳 Vibration — if the notification arrives while talking to a guest
• 📱 On screen — duplicated visually

Hands-free mode — name activation

The system listens but does not respond until it hears the wake word.

How it works

1. You set the assistant name (for example, "Meni", "Assistant", "Nika", "Chef")
2. After saying the name, the system listens to the command and executes it
3. After execution, it returns to standby mode

Mode features

• Doesn't drain the battery — name recognition happens locally
• Doesn't record conversations — until name activation, audio is not processed
• Works in noise — detects the wake word at noise levels up to 75 dB

Abuse protection

Role-based access control

Auditing and logging

All voice commands are logged:

• Who — employee name
• What — which command was executed
• When — exact time
• Result — executed / rejected / error

Privacy

• Voice samples are stored encrypted
• Data is processed locally on the device
• GDPR compliance: voice data is processed only with the employee's consent