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🍽️ Hall, Kitchen & Back Office

πŸ‘₯ Staff & Shifts

Roles and access, shift schedule, clock-in/clock-out tracking

Documentation

Staff & shifts

The Staff page gives your team personal logins to the admin panel: everyone signs in with their own email and password and sees only the sections their role allows. The same page hosts the shift schedule and time tracking.

Open: Admin panel β†’ Staff (only the account owner manages the list).


Roles and access

Role What they see and can do
Manager Menu, orders, POS, inventory, locations and devices
Waiter Orders and POS only
Cook Orders and the kitchen screen (KDS) only
Courier Delivery screen only: their orders, map and routes

The owner keeps full access to everything, including finance, subscription and settings.


Adding an employee

  1. Click "Add employee".
  2. Enter the email (used as the login), name and role.
  3. Set a password or click "Generate".
  4. Hand the credentials to the employee β€” the password is shown only once (there's a "Copy credentials" button).

At any time you can reset the password, add notes (schedule preferences, contacts, documents) or delete the employee β€” they immediately lose access.


Workspaces

The admin sidebar has a Workspace switcher: Administration, Hall, Kitchen, Delivery, Marketing. It trims the menu to relevant sections β€” handy on a waiter's tablet (just Orders, POS, Kitchen, Floor Plan) or a kitchen device. A workspace is a filter on top of role permissions: access is defined by the role, the workspace just hides the clutter.


Shifts: plan vs fact

The staff page includes a shift schedule:

  • Plan β€” the manager lays out shifts per day (start and end time);
  • Fact β€” the employee taps clock-in and clock-out; time is recorded server-side, so it can't be forged from a device;
  • Plan vs fact β€” the summary highlights deviations: late arrivals, overtime, no-shows. Shifts are grouped by role.

Worked hours feed into Finance (the Staff tab) β€” labor costs are visible next to revenue.


Related


FAQ

How many employees can I add?

Depends on your plan β€” see pricing. The system tells you when the limit is reached.

Can a waiter see finance or settings?

No. A waiter sees only orders and the POS. Role isolation applies to every section of the admin panel.

How does a waiter get bound to an order?

Automatically: an order created by a waiter at the POS is bound to them; orders from the waiter's tables ("Waiters" mode on the Floor Plan) too. The binding is visible in the order card.

Can I track shifts without daily admin usage?

Yes, the shift schedule works for any employee regardless of how often they use the admin panel.