Kitchen (KDS) — kitchen display
Kitchen (KDS) (Kitchen Display System) is the kitchen screen that replaces paper tickets: new orders appear automatically, and the cook marks them ready with one tap.
Open: Admin panel → Kitchen (KDS). Runs in a browser on any device — tablet, monitor or TV.
Putting KDS on a kitchen screen
Two ways:
- Staff login — a cook signs in with their own account (the "Cook" role only sees kitchen screens).
- Device code — in Devices, create a code for a kitchen display and enter it on the device. The tablet/TV connects without a password and shows only the KDS.
Useful modes: fullscreen and a sound alert for new orders (toggled on the screen).
Working with tickets
Every order is a ticket card with the table, type (Dining area / Delivery / Pickup), items and note.
| Action | What happens |
|---|---|
| "Start" | All ticket items move to "Preparing" |
| Tap an item | Cycles the item status: Queued → Preparing → Ready |
| "Done" (bump) | The ticket closes for the kitchen; the order becomes ready |
| "Recall" | Brings a closed ticket back if it was bumped by mistake |
A timer runs on each ticket from the moment the order was placed — overdue orders get highlighted. Cancelled items are marked on the ticket automatically.
For delivery orders, after "Done" the order moves to "Ready for pickup" — couriers see it on the Courier screen; for pickup orders the guest is notified.
Stations
If the kitchen is split into stations (hot, cold, bar, desserts), enable the Stations filter: pick menu categories and the screen will show only dishes from those categories. Put a separate display at each station — everyone sees only their own queue.
All-day summary
The Summary tab shows total quantities per dish in the queue: "Khinkali — 24, Khachapuri — 7". The cook sees what to batch-cook without counting tickets manually.
Related
- POS — where waiters send orders from
- Orders — the shared feed and order statuses
- Own delivery — what happens to an order after the kitchen
- Staff & shifts — the "Cook" role
FAQ
What hardware do I need?
Any device with a browser: a tablet, smart TV, all-in-one PC or an old laptop. No special kitchen terminals required.
Does the screen refresh itself?
Yes, new orders and status changes arrive automatically without reloading. If the connection drops, the screen shows an "offline" indicator and reconnects on its own.
Can I run several screens for one kitchen?
Yes, unlimited. With the Stations filter, each screen shows only its own categories.
Where do KDS orders come from?
From every channel at once: guest QR menus, the POS, the venue website, Telegram, WhatsApp, plus Wolt and Glovo.