Finance
The Finance section is a set of management dashboards built from your orders, inventory purchases and staff shifts. No manual exports or spreadsheets: the data is collected automatically as the venue operates.
Open: Admin panel → Finance. Periods: 7 / 30 / 90 days or 12 months; view all locations together or each one separately.
Available on AWS brands (
cenaly.com,meni.geand others), not oncenaly.ru. The platform's analytical database these figures come from is not deployed in the Russian contour, so the "Cash shifts" and "Delivery channels" tabs are always empty there — they have no fallback calculation. The other tabs are computed straight from orders and work on every brand.
Tabs
| Tab | What it shows |
|---|---|
| Overview | Key KPIs: revenue, order count, average check, cancellations, delivery fees, purchases, gross profit |
| Sales | Revenue by day/month, sales channels, payment methods, gross → net by channel (with platform commissions), per-location breakdown |
| Purchases | Inventory purchase documents, spending dynamics, food cost |
| Expenses & P&L | Venue expense tracking and the profit-and-loss report |
| Cash shifts | Closed shift history, cash sales, cash reconciliation (discrepancies). AWS brands only |
| Delivery channels | Integration "health": online / paused / offline, downtime hours, estimated lost revenue, cancellations. AWS brands only |
| Order sources | Attribution: where the order came from — UTM tags, search, social, referrals |
| Staff | Worked hours from employee shifts |
All key metrics are compared to the previous period — growth and decline are visible at a glance. The one exception is the "12 months" period: it has no comparison, being a calendar slice without a preceding stretch.
Sales channels and payments
Revenue is broken down by channel:
- Dining area — table orders (QR menu and POS);
- Delivery — your own delivery;
- Pickup;
- Glovo and Wolt — aggregator orders (via integrations);
- Other.
A separate breakdown covers payment methods: cash, card on delivery, online.
Channel commissions and net margin
100 GEL from the dining room and 100 GEL from an aggregator are different money: the platform takes a percentage and often a per-order fixed fee too. Until commissions are set, "revenue by channel" compares incomparable things.
Set them in Extensions → the "By location" tab → the "Channel commissions" card: a percentage and a fixed per-order fee for each channel. Rates are set per location + channel pair: different venues have different contracts.
After that the "Sales" tab gains a "Gross → net by channel" table:
| Column | What it is |
|---|---|
| Gross | the channel's order total before the cut |
| Commission | percentage of revenue + the allocated share of the fixed fee |
| Net | the expected payout after commission |
The same arithmetic is applied to individual dishes in Menu engineering: a dish with an average in-house margin can go negative in an aggregator taking 30 %.
This is the expected payout computed from your own rates. Reconciliation against the platforms' real settlement reports is not done yet.
Commissions are stored separately from the integration's own settings, so they can also be set for channels with no integration at all (your own site, dine-in, pickup), and orders from a channel disconnected yesterday keep counting with the commission that applied.
Delivery channel health
The "Delivery channels" tab answers the opposite question: how much you did not earn, and why.
- the current status of the location on each platform: online / paused (your own pause) / offline (the platform deactivated the venue);
- hours of pause and offline over the period;
- an estimate of lost revenue — downtime hours × the channel's average hourly revenue for that hour of the week;
- cancellations broken down by reason.
The status is polled by a background job roughly every 10 minutes; an involuntary offline sends the owner a push.
Purchases, food cost and gross profit
If you use Inventory, receipt documents automatically form the cost side:
- Purchases — total receipts for the period;
- Food cost — purchases as a share of revenue;
- Gross profit — revenue minus purchases.
So the dashboard shows not just turnover but the venue's real economics.
Gift cards and guest debts
Two amounts that must not be confused with revenue get their own place in the finance section — both summaries sit on the "Cash shifts" tab and load the first time you open it:
- Gift-card liabilities — an “issued / redeemed / outstanding” summary. A certificate sold is not money earned but a promise to deliver goods: revenue is recognised when the guest pays with the card, not when they buy it. The outstanding balance is what the venue still owes its guests.
- Guest debts — the totals of orders closed at the till with the “On account” tender, and their repayments. Open debts and each guest's balance are also visible in Customers and on the “Under control” tab of the work chat.
Selling a card and closing an order on account are fiscalised by each country's rules (in Russia, “prepayment” and “transfer on credit”), so they appear in X and Z reports as payment-method lines — see Cash shifts.
Staff
The Staff tab sums worked hours from employee shifts — plan and fact per employee and role for the selected period.
Related
- Orders — the sales data source
- Inventory — the purchases data source
- Staff & shifts — the labor data source
- Analytics — guest behavior in the menu (views, popular dishes)
- Menu engineering — dish margin adjusted for channel commission
- Loss control — cash discrepancies and stock losses as alert rules
FAQ
How is Finance different from Analytics?
Analytics is about guest behavior in the menu (views, dish popularity). Finance is about money: revenue, average check, purchases, profit.
How often does the data refresh?
Automatically, several times an hour. The "Refresh" button pulls fresh data immediately.
Can employees see finance?
No, the section is available to the account owner. Waiter, cook and courier roles don't see finance.
Are cancelled orders counted?
Cancellations are shown as a separate metric and are excluded from revenue.