Floor Plan

Floor Plan is a visual map of your venue in the admin panel: halls, tables, walls and zones. Tables get QR codes and waiters assigned to them, guests book tables, and orders and reservations show up right on the map.

Open: Admin panel → Floor Plan.

Plan editor

1. Create halls — main hall, terrace, VIP. Each hall has its own dimensions (width/depth).
2. Add elements from the palette:
   • Tables — round, square, long; each with a label, seat count, shape and rotation;
   • Structure — walls, doors, windows, stairs, elevators;
   • Zones — bar, kitchen, WC, entrance, plants, text labels;
   • For hotels — rooms and beds (room service).
3. Select an element to edit its properties, duplicate or delete it.

The plan is saved per location — every location has its own map.

Binding QR codes to tables

Each table links to a QR code from Client codes:

1. Select a table on the map and start QR binding.
2. Scan the QR code that physically sits on that table with your camera.
3. Done — orders from that QR code show on that table. Scanning the same code at another table moves the binding — handy when rearranging the room.

After binding: a guest scans the QR → orders → the order is visible on the floor plan at the right table, in the POS and in the kitchen.

Waiters mode

In the Waiters mode you assign tables to specific employees: pick a waiter and mark their tables. Orders from those tables are automatically bound to the waiter — visible in the order card and staff reports. Add waiters on the Staff page.

Table reservations

Reservations work from both sides:

For guests — the QR menu and the venue website show a booking button: the guest picks a date, time, party size and leaves a contact. After submitting they can see their reservation status.

For the venue — reservations appear on the Floor Plan page: a request list plus table assignment. The manager confirms or declines a booking, and can create one manually (e.g. after a phone call).

Related

• POS — picking a table when taking an order
• Orders — orders from tables
• QR menu — what the guest sees after scanning
• Staff & shifts — roles and waiters

FAQ

How many halls can I create?

Unlimited — main hall, terrace, banquet room, second floor. At least one hall must remain.

What if a table was moved or its QR re-glued?

Just re-scan the QR at the right table — the binding moves automatically.

Does the floor plan work for hotels?

Yes: add rooms and beds instead of tables. A QR code in a room binds just like a table QR — you get a room service setup.

Can a guest book a table without calling?

Yes, right from the QR menu or the venue website. The request instantly appears in the admin panel and the guest sees the confirmation.